Knowledge base and support portal

Getting started

What Kalinklo is, who it serves, and the work in one screen.

For artists

Folio basics, declared availability, accepting requests, and the office of contracts and payouts.

Setting up for your type of organization

Orchestra, opera, festival, conservatory, school, or chamber ensemble — what to import first, who to invite, what productions and services mean for you, and what is honestly still on the roadmap.

For agencies & managers

Roster, request inbox, commission records, white-label proposals — Agency OS, on rails.

For presenters

Searching the roster, filing requests, season planning, talent pools, and procurement for presenters and institutions.

For orchestra members

My Week basics, confirming assignments, schedule changes, getting your calendar on your phone, documents and acknowledgements, and pay statements.

Import your roster

Bring 50–150 musicians into Kalinklo in one step — CSV format, what gets deduped, how invites are delivered, and the email-less access-code path.

Migrating from another platform

What to expect when moving from spreadsheets, Drive/Dropbox, Gigwell, Prism.fm, Overture, or ABOSS into Kalinklo.

Migrating from OPAS

Exactly what we need from your OPAS export, how the dry-run import works, and what happens on migration day.

Safety and trust

Verification, AI-with-human-approval, audit logs, and the boundaries we maintain.

Request and hold, step by step

How a presenter creates a request from an artist's folio, what happens after submission, and how a hold becomes a quote.

Cancellation policy

What happens when an engagement is cancelled, by whom, and how the defaults can be tightened or relaxed per contract.

Billing

Plan tiers, billing cadence, managed services, representation commission, and how invoicing flows inside an engagement.

Signing in (and what to do if your email link doesn't arrive)

Kalinklo has no passwords — you sign in with a one-tap email link or a staff-issued access code. What to do when the email doesn't show up.

Dispute process

How to open a dispute, what an admin reviews, what the resolution options are, and how settlements are adjusted.

Help Center FAQ

Short answers to the questions that come up most: visibility, verification, support, search, and platform status.